FAQs: Digital Planners – How do they work?

What are digital planners?

Digital planners are designed to look like regular paper planners, but they are created to be used primarily on an iPad or tablet. They are generally interactive PDF files that can be used in PDF annotation apps such as GoodNotes, Notability, and Xodo.

Which devices will these planners work on?

PT Paper digital planners are designed specifically with the GoodNotes 5 app in mind, to be used on any iPad with iOS 13.0 or later. However, the  files can, in theory, be used on any device that has a PDF annotation app on it, including an Android phone, tablet, iPhone, Surface Pro, etc. 

Which apps will this work with?

There are many different PDF annotation apps available. Here are few that seem to work well for digital planning:

GoodNotes 5 ($) or Notability (free) for iOS
Drawboard PDF for PC (free)
Xodo for Android mobile (free)
Noteshelf ($) or Xodo (free) for Android tablet

Do these planners sync with other apps (Google Calendar, iCal, etc)?

Unfortunately, no.

Can I still use stickers?

Digital stickers are a great way to decorate your digital planner pages, just as you would use physical stickers on a physical planner. There are many shops that make digital stickers.

Will a physical planner be shipped to me?

No! But that’s the best part, because it means there is no waiting.

Once you purchase, you will receive an email confirmation with links to download your PDF files immediately and be able to start using your new digital planner today.

What if I delete the files by mistake?

If you purchased from the PT Paper website, you can always log back in and redownload the files from the My Account page.

If you purchased from the PT Paper Digital Etsy shop, you can log back in to your Etsy account and find the files under Your Account > Purchases and Reviews.

If you have trouble logging back in, or cannot access your files, please Contact Us for help.

How do I download and import the file into my app?

Check out the Tutorials page for step-by-step instructions on how to import and use your new files.

FAQs: Questions about PT Paper

Do you offer refunds/exchanges?

Digital planners: Due to the downloadable nature of these products, we cannot give refunds or exchanges. We do offer a Free Digital Planner for you to try out, to make sure our products will work for your device/app before you purchase.

Physical inserts: Yes, we offer returns on unused inserts. Please ship items back within 30 days of delivery to PT Paper PO Box 708 Limington, ME 04049

Do you offer custom orders?

Unfortunately, we do not offer custom orders.